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Privacy Policy

This policy explains how Crestora Capital collects, uses, and protects your personal information in accordance with applicable Indian laws and regulations.

Effective Date: 1st January 2024
Last Updated: 1st July 2025
Governed by DPDP Act 2023
Section 01
Who We Are

Crestora Capital is an AMFI Registered Mutual Fund Distributor (ARN-361393) and Authorized Person (AP) of Mirae Asset Capital Markets (India) Pvt. Ltd., operating from Dwarka, New Delhi, India.

We are NOT a SEBI Registered Investment Adviser (RIA) or Research Analyst. Our services are limited to the distribution of financial products including Mutual Funds, facilitation of Stock Broking accounts, and distribution of Life and Health Insurance products.

For privacy-related queries, contact us at: info@crestoracapital.com or +91 93156 51708
Section 02
Information We Collect

We collect personal information only when necessary to provide our services. The types of information we may collect include:

Category Details Purpose
Identity Full name, date of birth, PAN, Aadhaar KYC / Regulatory compliance
Contact Mobile number, email address Communication & service delivery
Financial Bank account details, IFSC code Investment transactions
Usage Website visits, pages viewed, IP address Improving our website experience
Communication WhatsApp messages, emails, form submissions Responding to your queries
⚠️ Sensitive Data: PAN, Aadhaar and bank details are collected only for the purpose of completing regulatory KYC requirements. This data is handled with the highest level of care and is never shared for commercial purposes.
Section 03
How We Use Your Information

We use your personal information strictly for the following purposes:

  • To complete KYC formalities and onboard you as a client
  • To facilitate Mutual Fund transactions via registered platforms (AssetPlus)
  • To assist in opening Demat and Trading accounts via Mirae Asset Capital Markets
  • To facilitate Life and Health Insurance product distribution
  • To respond to your queries submitted via our contact form or WhatsApp
  • To send you service-related communications (not promotional spam)
  • To comply with SEBI, AMFI, IRDAI and other applicable regulatory requirements
  • To maintain records as required by law
✅ We do NOT use your information for unsolicited marketing, selling to third parties, or any purpose beyond providing our registered financial distribution services.
Section 04
Data Sharing & Disclosure

We share your information only when required and only with the following parties:

  • Asset Management Companies (AMCs) — for processing Mutual Fund transactions
  • Mirae Asset Capital Markets — for Demat/Trading account opening and management (as Authorized Person)
  • Insurance Companies — for policy issuance and servicing
  • AssetPlus Platform — our registered MFD technology platform
  • AMFI, SEBI, IRDAI — as required by regulatory obligations
  • KYC Registration Agencies (KRAs) — for KYC verification

We do not sell, rent, trade, or commercially exploit your personal data in any manner.

All third-party partners we work with are regulated entities operating under SEBI, AMFI, or IRDAI guidelines and are required to maintain their own privacy standards.
Section 05
Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration. These include:

  • Limiting access to personal data to authorised personnel only
  • Using encrypted communication channels where applicable
  • Ensuring our third-party platforms (AssetPlus, Mirae Asset) follow data security standards
  • Not storing sensitive financial data (PAN, bank details) on our own systems beyond regulatory requirements
⚠️ While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We encourage you to contact us through secure channels and avoid sharing sensitive data via email or social media.
Section 06
Cookies & Website Tracking

Our website (crestoracapital.com) may use cookies and similar technologies to:

  • Remember your preferences when you visit the site
  • Analyse how our website is used (via analytics tools)
  • Improve the overall performance and usability of our website

Cookies do not collect personally identifiable information unless you have submitted it to us via a form. You can disable cookies in your browser settings at any time, though some features of the website may not work as intended.

Section 07
Your Rights (DPDP Act 2023)

Under India's Digital Personal Data Protection Act 2023 (DPDP Act), you have the following rights regarding your personal data:

  • Right to Access — Request a copy of the personal data we hold about you
  • Right to Correction — Request correction of inaccurate or incomplete data
  • Right to Erasure — Request deletion of your data, subject to legal and regulatory retention requirements
  • Right to Withdraw Consent — Withdraw consent for data processing where consent is the legal basis
  • Right to Grievance Redressal — Raise a complaint with us or with the Data Protection Board of India
To exercise any of your rights, please contact us at info@crestoracapital.com. We will respond within 30 days. Note that some data may be retained by us as legally required under SEBI and AMFI guidelines.
Section 08
Third Party Links

Our website contains links to third-party platforms including:

  • AssetPlus (assetplus.in) — for Mutual Fund account creation
  • Mirae Asset Capital Markets — for Demat/Trading account registration
  • Insurance company portals — for policy issuance

These websites operate under their own privacy policies. Crestora Capital is not responsible for the privacy practices or content of any third-party website. We encourage you to read the privacy policies of any third-party sites you visit.

Section 09
Children's Privacy

Our services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal data from minors.

If you believe a minor has provided us with personal information without parental consent, please contact us immediately at info@crestoracapital.com and we will promptly delete such information.

Section 10
Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify existing clients via email or WhatsApp where appropriate

Your continued use of our website or services after any changes constitutes your acceptance of the updated policy. We recommend reviewing this page periodically.

Section 11
Contact Us for Privacy Queries

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data, please contact us through any of the following channels:

📞 Phone +91 93156 51708
📧 Email info@crestoracapital.com
📍 Address Crestora Capital, Dwarka, New Delhi, India
🕑 Response Time Within 30 business days
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Dwarka, New Delhi
AMFI RegisteredMutual Fund Distributor
ARN No.: 361393
Authorised Person ofMirae Asset Capital Markets
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